Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website neuralpulseai.life and related online services operated by NeuralPulseAI Inc. ("NeuralPulseAI," "we," "us" or "our"), a British Columbia corporation with registered office at 901 Front Street, Suite 215, Nelson, BC V1L 4B9, Canada (BN 879264153BC0001).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, do not use our website. Separate written agreements govern paid programmes and professional services; where those agreements conflict with these Terms regarding service delivery, the written agreement prevails.

1. Services description

NeuralPulseAI provides applied AI research and adoption services, including structured programmes, professional services and research briefings. We are an applied research and adoption platform — not a marketing agency, web design studio, creative consultancy or generic IT outsourcing firm. Service descriptions on this website are informational and do not constitute binding offers until confirmed in a signed statement of work or enrolment agreement.

We do not guarantee specific research breakthroughs, model performance metrics, accuracy targets, latency improvements or business outcomes. Machine learning results depend on data quality, problem formulation, infrastructure choices and ongoing human oversight.

2. Website use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any manner that violates applicable Canadian federal, provincial or local law
• Attempt to gain unauthorised access to our systems, networks or data
• Transmit malware, spam or other harmful or disruptive content
• Scrape, crawl or harvest website content through automated means without prior written consent
• Misrepresent your identity or affiliation when submitting enquiries
• Interfere with the proper functioning of the website or its security features

We reserve the right to restrict or terminate access to the website for conduct that violates these Terms or poses risk to our systems or other users.

3. Intellectual property

All content on neuralpulseai.life — including text, graphics, logos, research methodology descriptions, icons and software — is owned by NeuralPulseAI Inc. or its licensors and protected by Canadian and international intellectual property laws. The NeuralPulseAI name, neural pulse symbol and associated branding may not be used without prior written permission.

You may view and print pages from the website for personal, non-commercial reference. Reproduction, distribution, modification or public display of website content for commercial purposes requires our prior written consent.

Client deliverables produced under paid engagements are governed by the intellectual property provisions of the applicable statement of work.

4. Contact form and communications

When you submit our contact form, you represent that the information provided is accurate and that you have authority to submit the enquiry. You must provide explicit PIPEDA consent via the required consent checkbox before submission. We process contact form data in accordance with our Privacy Policy.

Submitting an enquiry does not create a client relationship. A client relationship is established only upon execution of a mutually agreed statement of work or programme enrolment agreement.

5. Programmes and professional services

Programme fees, schedules and deliverables are specified in enrolment materials and confirmed at registration. Professional services are scoped through statements of work. Payment terms, cancellation policies and refund conditions are defined in those documents.

Client cooperation is required for successful delivery. Delays caused by client unavailability, incomplete data access or scope changes may result in timeline adjustments and additional fees as specified in the governing agreement.

NeuralPulseAI retains the right to decline engagements that fall outside our expertise, pose ethical concerns or conflict with existing obligations.

6. AI disclaimer

Content on this website and in our deliverables may be produced with assistance from generative AI tools and is reviewed by qualified staff. AI-generated outputs should be independently verified before reliance in production environments.

Our research methodology provides frameworks and guidance — not guaranteed outcomes. We make no warranty that any model, architecture or adoption plan will achieve specific performance levels, regulatory compliance or return on investment.

7. Disclaimer of warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ACCURACY.

We do not warrant that the website will be uninterrupted, error-free or free of harmful components. Information on the website may contain technical inaccuracies or typographical errors; we may update content at any time without notice.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEURALPULSEAI INC. AND ITS DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, INCLUDING LOSS OF PROFITS, DATA OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM WEBSITE USE SHALL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (C$100). LIABILITY FOR PAID SERVICES IS GOVERNED BY THE APPLICABLE STATEMENT OF WORK OR ENROLMENT AGREEMENT.

9. Indemnification

You agree to indemnify and hold harmless NeuralPulseAI Inc. and its personnel from claims, damages, losses and expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of the website or infringement of third-party rights.

10. Privacy

Your use of the website is subject to our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

11. Governing law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. You submit to the exclusive jurisdiction of the courts of British Columbia for disputes arising from these Terms or website use.

12. Changes

We may modify these Terms at any time by posting updated Terms on this page with a revised "Last updated" date. Material changes will be effective upon posting. Continued use of the website after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.

15. Entire agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and NeuralPulseAI regarding website use, superseding any prior oral or written communications on the subject. Paid services are additionally governed by executed statements of work or programme enrolment agreements.

16. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition or sale of assets, provided the assignee agrees to honour these Terms.

17. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorised representative of NeuralPulseAI Inc.

18. Contact

Questions about these Terms may be directed to [email protected] or NeuralPulseAI Inc., 901 Front Street, Suite 215, Nelson, BC V1L 4B9, Canada. Phone: +1 (249) 555-5286.